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The Senate of Canada on Twitter

@SenateCA is the account of the Senate Communications Directorate at the Senate of Canada. Produced by the Senate Communications team, @SenateCA aims to provide Canadians with news and information about Canada’s Upper Chamber.

Content

If you follow @SenateCA, you can expect to receive tweets about:

  • Activities in Senate committees - including notice of meetings with information about witnesses, location of meetings and links to live webcasts; alerts about committee travel outside Ottawa, notifications about report tablings, news conferences and links to full-text report PDFs.
  • The architectural and historical richness of Canada’s Upper Chamber and general interest content through web content links, photos, audio clips
  • Coverage of special events in the chamber
  • News releases and other communications products.
  • Updates about new content on the Senate website.

Just like the Communications team at the Senate of Canada who provide non-partisan and bilingual services to senators and the Senate Administration, @SenateCA will provide factual information about activities at the Senate.

We look forward to hearing from you about how to improve and expand our Twitter presence and about the kind of content which is of interest to Canadians. @SenateCA is an information service and not a platform for policy discussions. For discussion of public policy issues that are important to you, we encourage you to connect with senators directly.

To contact us about our Twitter account, please email: sencom@sen.parl.gc.ca.

The use of Twitter through @SenateCA is intended to facilitate access to public information. The Senate of Canada in no way verifies or confirms either the accuracy of user comments or their compliance with the guidelines outlined herein. The Senate of Canada does not endorse any of the views in comments posted by users. Comments in violation of the Terms of Use may result in @SenateCA blocking the user in question to prevent further inappropriate tweets.

If you are looking for more information about The Senate of Canada, information is available at www.sen.parl.gc.ca. French Twitter content is available by following @SenatCA.

Links to Other Websites

From time to time, @SenateCA may tweet links to websites that are not under the control of the Senate of Canada or the Parliament of Canada. These links are provided solely for the convenience of the users. The Senate of Canada is not responsible for the accuracy, currency or reliability of the content. The Senate of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Tweet Frequency

The number of tweets will vary, depending on the parliamentary calendar and the extent of activities. During some periods, we may tweet more or less frequently than average. You should expect to receive tweets during regular working hours, Monday to Friday from 8:00 a.m. to 5:00 p.m. EST. Many Senate activities, such as committee meetings, regularly occur after 5:00 p.m. EST, especially committee hearings outside of Ottawa. Based on available resources, @SenateCA will provide the timeliest coverage possible.

Availability

@SenateCA updates are also subject to downtime that may be out of The Senate of Canada‘s control, because Twitter servers are managed by a third party. As such, we accept no responsibility for the Twitter network becoming unresponsive or unavailable.

Following and Unfollowing

At this time, @SenateCA will automatically follow individuals and organizations who follow the @SenateCA account with an account published in English or French.

We will only take steps to remove or block subscribers if they do not abide by these Terms of Use. Users may also be reported to Twitter if they do not comply to the service provider's terms of use.

The appearance of a Twitter user as a follower of the @SenateCA does not imply endorsement, nor does The Senate of Canada following any particular user.

We respect your privacy. If you have a locked Twitter account, we will not follow you.

Retweets

@SenateCA may retweet relevant material posted by other accounts determined to be relevant to our followers and of significant value.

Direct Messages and @replies

Feedback is appreciated. All @replies and direct messages, as well as email sent to the Twitter account will be read, and any emerging themes or helpful suggestions will be passed to the relevant people in the Communications Directorate. Although we are not able to reply individually to all messages, they will be handled on a case-by-case basis and responded to when possible and appropriate.

@SenateCA cannot engage in issues of party politics or answer questions that break the rules of our commenting policy.

Members of the media are requested to contact the Communications Directorate using the usual channels.

Accessibility

The Senate of Canada is committed to achieving a high standard of accessibility and is working to address issues with third-party service provider platforms. A more accessible version of Twitter is located at http://www.accessibletwitter.com. If you have any problems accessing any information on the site, please contact sencom@sen.parl.gc.ca and we will endeavour to fix the problem or provide the information in an appropriate format.

Copyright

Information posted by @SenateCA is subject to the Copyright Act of Canada. For more information on copyright and information published by the Senate of Canada, see the “Important Notices” at http://www.parl.gc.ca/ImportantNotices.aspx?Language=E.

Official Languages

The Senate of Canada respects the Official Languages Act and is committed to ensuring that its information products are available in both English and French and are of equal quality. @SenateCA tweets are available in both official languages. Simply view the appropriate Twitter account: in English on @SenateCA, and in French on @SenatCA. Twitter.com is available in multiple languages including English and French. To change this user preference, go in your account settings and adjust accordingly.

Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they are written. The social media forum may also lead to different content between the English and French Twitter accounts due to the messages or comments from third parties.

Privacy

The @SenateCA Twitter account is not a Senate of Canada internet site. It represents the Senate of Canada presence on Twitter, a third-party service provider. Users are encouraged to read the privacy policy of all such service providers, including that of Twitter.

The Senate of Canada respects the privacy of users. Information that is shared with the @SenateCA Twitter account is used only for the purpose for which it was provided and is kept in accordance with information management practices. Information provided may be used for security or other internal purposes.

As a matter of safety and best practice on the internet, users are advised not to share personal information. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in section 3 of the Privacy Act

Additional Information

If you have questions about this policy, please contact the Senate Communications Directorate.

Contact Information

The Senate Communications Directorate of the Senate of Canada is located at:

40 Elgin Street
Ottawa, Ontario
Canada
K1A 0A4
Email: sencom@sen.parl.gc.ca

For media enquiries

Media representatives can contact the Senate Communications Directorate during regular business hours.

Thank you for taking the time to read this policy.

Commenting Policy – What is, and isn't, acceptable?

We welcome your comments and expect that conversations will follow the general rules of respectful civil discourse. You are fully responsible for everything that you submit in your comments, and all posted comments are in the public domain. Please keep your submissions relevant and be civil.

Please keep in mind that the Senate of Canada will not tolerate comments to an individual or an organization that are aggressive or abusive. We do not discriminate against any views but we reserve the right to edit or remove any comments that are:

  • contrary to the principles of the Canadian Charter of Rights and Freedoms
  • hateful, slanderous, insulting, or life-threatening
  • unsupported or inaccurate accusations against individuals or organizations
  • abusive, aggressive, coarse, explicit, vulgar, violent, obscene, or pornographic
  • personal or defamatory
  • encourage or suggest illegal activity
  • sent by someone who is not the original author (nor the copyright holder if applicable)
  • solicitations, advertisements, or endorsements of any financial, commercial or non-governmental agency (Similarly, we do not allow attempts to defame or defraud any financial, commercial or non-governmental agency.)
  • written in a language other than English or French
  • not sent by the author and/or posted by anonymous or robot accounts
  • repetitive posts copied and pasted by multiple users
  • unintelligible or irrelevant
  • posted using all CAPS (it is difficult to read and is interpreted as yelling)
  • that are too far off-topic and irrelevant
  • any other message that the forum moderators feel will not add to the normal flow of debate.
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